Load a support ticket

Before logging a support ticket, please check the following:
  • Is your device(s) powered on?
  • Is your device connected to the SADV network?
  • Is your account paid up to date or could you have run out of cap?
    Our self help billing portal can be found at https://billing.sadv.co.za
  • Should you subscribe to any other ISP, please do not log your support request here. Instead you should contact your ISP directly.
Click here to view our Open Access ISP's contact details
Our support desk may also be contacted on 086 110 4000 or submit your details below.
Note: Kindly provide as much detail and information as possible in order for our support team to assist you in resolving the issue as quick as possible.

Your Details


Your Address


Problem description

Please provide as much information as possible